I cannot really write how I feel due to the amount of swear words I would need about the staff that Chrysler employs. and Grand Cherokee that gets stuck in the gutter before I can even get to a track ,its a AWD don't know how they can advertise this as a 4x4 what a joke.2 new diffs ,4 new shocks 1 new fuel tank ,40 e-mails and still no one will talk to me ,customer service you should close it down they do nothing , state manager should be taught how to return phone calls talk about rude,anyway if anybody at head office actually reads these reviews take a look at case number 306605 makes good reading about why we get frustrated with jeeps.Another unhappy customer .