I had horrible experience with Stylo Homes furniture store recently. Hope this will make anyone who is going to buy any furniture from this store think twice.
I bought a sofa bed from this store at end of July this year. The item is a display unit for $950 after 50% discount. I was told by the store manager nothing wrong with this sofa bed. In mid-November after this sofa being used for less than 4 month, one side of back panel came off the bottom frame. I found from the broken area that the sofa base frame was built with thin chip boards (18mm thick) that hold back panel with two screws. When the back panel loaded for a while, the screws are pulled out and the chip board cracked.
When I contacted the store manager, he claimed that all their sofa beds were built this way. He also said that all floor stock in their store has no warranty and I suppose to inspect carefully before purchase. The store won’t do anything for me. How can you inspect the frame that sealed by fabric? If I was treated this way when buy furniture from their display store, how you would expect when purchase from its online store?
I paid $950 for a sofa bed that did not last for four month. What a joke!
This business is not deserve one star.
