We wanted to let you know how happy we are with the house. In our last discussions you promised us that the attention to detail would be there in the finishing of the house and you were quite correct, it looks amazing. Thank you for building us the house that you knew you could. The quality and workmanship shows as soon as you walk in the door and this must be credited to you as it is your company. Despite the disappointment of our original plans for our front garden not being able to be completed to what we thought, we were pleased that we were all able to come to an agreement and build a great home.
There are a few people that we would like to let you know who went above and beyond with their individual effort and professionalism. Firstly Glenn. From the moment he came on board everything ran smoothly. He answered any query we had with patience and good humor. His perfection to detail matched ours or exceeded ours, which is saying something! He went out of his way to make sure everything was completed to a high standard. He is a real asset to your company and we appreciate all that he did. Next up is Radenko and his son (painters). Rad's attention to detail was exceptional. It is rare to find a tradesman today who has such pride in his work and so particular. He painted our house as if it was his own. He is a true gentleman and always a pleasure to talk to. Gerry also took the time to actually work out the layouts of the tiles and to ring us before he even started to discuss how it would look. He did a fantastic job in both bathrooms and the finish is beautiful. We were both very thankful for Gerry's help and positive input . We would also like to say a huge thank you to all the office staff who helped us in one way or another. Michelle was brilliant at helping with all selections and sorting out all of our requests. All emails were replied to very promptly and professionally. Thanks to Zoe and Mark as well for fielding our numerous phone calls.
Lastly today we finally had our concrete finished by Sandro from Auldana Foundations. He was true to his word and did the work in a professional manner with no ill feeling. We are thrilled with the end result of our aggregate driveway and paths and have already had numerous people commenting on how good it looks. There have been many trials and tribulations with building this house as there are with all. We said all along we were realists and that mistakes happen. Thankfully all problems were sorted in the end by yourself and your team with diligence.
We truly love our house and have found very little problems. Your current staff are a credit to you and we wish you well in the future.
