Building in the city can be a bit of a nightmare. Unlike building in the suburbs, there is nowhere for the materials to be placed, nowhere for the trades people to park their cars and the management of neighboring traffic is essential for keeping the peace. As my neighbors on either side had already built their properties, building my house was always going to be a difficult task. Most of the mainstream builders said the job was too difficult, however Stellar Homes was up to the task.
The quality of a house build a bit of pot luck these days. Most builders hire contractors from a pool of available contractors to work on your home. If you're unlucky, you might get a dodgy contractor who doesn't do the job properly. Stellar Homes has a policy of hiring contractors that have consistently done a good job. This gave me peace of mind as I was building my house.
One thing I liked about Stellar Homes was their flexibility. They were perfectly happy for me to inspect the property at any stage during the construction phase. They were even happy for other trades, hired by myself, to come in to do their work. Any issues or concerns I had were quickly rectified by a phone call or email.
Stellar Homes provided excellent customer service from the initial design phase right up to any maintenance issues that I had after handover. Building a house can be a very stressful experience, both emotionally and financially, however constant communication between all parties made things a lot easier. While it's hard for me to compare as I've only ever built one house, I must say I was quite happy with the quality of the work at the end. I will definitely look at building with them again in the future.
