I order an ice cream maker from Kitchenware Superstore and received it a week ago. Since then, I've made ice cream for my familly and I've found that the ice cream maker works very well. The ice cream is quite soft when it comes out of the machine, but when I pack it into a freezer safe container and put it in the freezer for about 3 hours, it firms up nicely. And it is delicious too!