Company description
IT Techos, IT Support in Melbourne has been providing professional and reliable IT solutions to small and medium sized businesses. Our vast range of IT support services include Managed IT services, Networking, Virtualisation, Cloud Services, Disaster Recovery.
IT Support
Our IT Support Helpdesk Services provides both telephone and email support, and can arrange remote computer desktop assistance or onsite IT support when needed. We also provide network infrastructure support.
We offer urgent assistance for any sudden IT emergency or can also arrange scheduled on-site maintenance. Our technology experts have the skills and experience to resolve your IT issue quickly and efficiently.
Managed IT services
Managing your IT needs in-house can prove to be costly and problematic, especially for SMEs who opt to hire an IT manager, or use staff who aren’t properly qualified for the role and require training. By outsourcing your IT to our Melbourne-based team of technicians you can rest assured that your technology is in safe hands. We take pride in providing high quality IT services at a reasonable price. We offer fixed cost IT plans so that you can manage your business’ IT budget without the worry of surprise charges to deal with down the track.
Our qualified technicians will conduct an initial consultation and assessment in order to provide you with a detailed quote so that you can plan your company's financial future with confidence.
We initially provide your business with network audits to evaluate your existing IT infrastructure and moving forward our team will monitor your network’s performance and carry out updates and upgrades. When possible we will make adjustments to your existing infrastructure investment, rather than offering you hardware and software you don’t really need.
Network Consultancy Services
Our network consultancy services address the functionality, design and performance of your network infrastructure. Our qualified team will recommend upgrades that will increase your productivity and remove inefficiencies within your business.
Virtualisation
Virtualisation creates virtual “parallel” operations that take advantage of any underutilised computing capacity. This method can be employed to run completely different operating systems on one Physical server and aids IT administrators to carry out repetitive management operations.
Cloud Services
Our cloud services enable our clients to obtain access to their data and do business anywhere, at any time. All your staff need is an internet connection and they can easily access your cloud-based network. Instead of investing in expensive hardware that will soon need to be upgraded, take advantage of our cloud networking services and utilize our hardware to power your business. We take care of upgrades and back-ups, and provide non-stop uptime.
Back-up and Disaster Recovery
Backing up your data is essential if you want to prevent losing valuable company information and documentation. If you do find yourself in a data emergency our capable disaster recovery team can retrieve a recent backup to allow you to return to business as usual.
Your data is the lifeblood of your business. If your business data is not being backed-up regularly you risk losing everything from client contact details through to contracts and internal documentation. If the worst happens our disaster recovery services can retrieve a recent backup to ensure you can keep doing business. With our layered protection strategy your data will always be safe and sound.
For more information about IT Techos IT Support visit our website or contact our friendly staff on 1300 123 482
