The owner of Squeaky Green Clean really cares about client satisfaction. If there are any problems, let Squeaky Green Clean know, and Squeaky Green Clean is very proactive in resolving the issue. It is also quite simple to schedule the meeting fix with this company. I have used their service two times, and both times I had planned within 24 hours. They actually helped me out with a pet accident on a light color carpet. I appreciated their attempt and kindness, particularly when I required the clean up speedily the second time. Doug gives a quote over the phone, so for the most precise quote, give him as much particulars about the state of the carpet and square footage as probable. The cleaning price is based on the square footage.