Company description
For BigPond technical support, one will have to get in touch with Telstra, since all now BigPond services are provided by them. In order to reach their technical support team, Telstra offers several options. Your first move may be to head over to the ‘Telstra Australia’ website and search for ‘Contact Us’ or ‘Support’ where further ways like live chat, request a call back, or customer service number are also provided.
If you need to call Telstra customer service, it is advisable to have your account ready and use either email or customer number in the verification phase as it may take a long time without it. Some useful scenarios for contacting the technical support team, who can help with the email creation, email password retrieval, or email account recovery. They are competently trained to provide ‘over the phone’ how-to instructions for simpler problems, and also assist in more complicated ones like email client configuration problems or server issues. Finally, one can check general help and FAQ on Telstra's website. It may help solve common issues without reaching support.
More Info: https://www.bigpondonlineservice.com/blog/how-to-reset-bigpond-telstrausername-or-email-password/
